The key to getting the most out of your office equipment, whether you've bought a printer outright or are renting a photocopier, is maintenance. Maintenance keeps your essential machinery operating efficiently, performing as expected, and providing documents of the highest quality required by your company. 

Let's be honest, though. Very few businesses have the time to devote to routine inspections of their office equipments. For this reason, so many people sign maintenance and service contracts with professionals like Sharp Solution. 

But what actually happens during an equipment service and maintenance visit? Let’s take a look…

  • A qualified engineer will introduce themselves and explain the purpose of their visit.
  • The engineer will share details of a tailored checklist and service plan for your organisation.
  • All relevant office equipment will be visually inspected to identify any obvious issues
  • Where photocopier leasing is concerned, glass will be cleaned to reduce flaws on copies.
  • Internal elements will be cleaned and wiped to remove any debris or dust buildup.
  • Ink cartridges, toners, and printing heads will be inspected and cleaned if necessary.
  • Paper choice will be examined to ensure the correct weights of paper are being used.
  • The engineer will produce test prints and copies to ensure optimal operation and quality.
  • Further optimisations will be carried out until print quality is to an expected standard.
  • Finally, a record of the visit will be made to note any repairs or potential future problems.

However, a skilled service engineer also has another responsibility. This is done to guarantee that the office supplies still satisfy the organization's changing needs. 

Maybe a printer was bought when a company was considerably smaller. Or perhaps a copier was rented before a shift in consumer behavior that raised demand. Engineers may assist firms in identifying when change is necessary and in finding better choices.  

Maintenance: it’s not just routine

Some service and maintenance contracts, like as those we offer here at Sharp Solution, are anything but standard. Along with routine inspections, we also provide callouts to handle critical repair work should something go wrong. These visits will be something unique. In this case, engineers will concentrate on a particular piece of equipment, carrying out essential troubleshooting procedures to get it working again. 

This is our area of expertise as Nigerian printer repair specialists. When something isn't working properly, we make it our mission to figure out why, fix the issue, and minimize our clients' downtime. 

Why opt for a maintenance package?

Office technology of this decade is more sophisticated and intelligent than ever. But even the most advanced technology can fail. That cannot be avoided. Preventative maintenance, however, can significantly lower the incidence of problems. Preventative maintenance detects minor problems before they develop into big roadblocks, assisting in maintaining the effectiveness of your operations. 

For more information about our service and maintenance packages for printers and photocopiers, contact us. Call Sharp Solutio on  08068761897, or send an email to info@sharpsolution-ng.com.